Tech Tips

May 22, 2017

Lessons Learned from "WannaCry" — How to Protect Your Company's Data

We sent this notice to all of our customers, 1 week after the WannaCry ransomware spread worldwide. Even if you weren't hit, take the steps to protect your company's data...or you could be next.

The aptly-named WannaCry ransomware has done its damage. In its wake, we're all reminded of what happens when we don't keep our IT systems up to date & secure.

None of PlanetMagpie's customers have been hit by WannaCry. We're thrilled! But we can't relax. IT security is too important.

You can help protect your company's data against cyberattacks like WannaCry. Here's how.

  1. Maintain two sets of secure backups. One of these should be physically separate from your computers (e.g., in another location, like our datacenter) and encrypted.
  2. Keep all computers & servers up to date and protected. Apply all security patches and Windows updates on a monthly basis. Make sure you have business-grade malware protection as well.
  3. If you still have any computers running Windows XP, or servers running Windows Server 2003, call us right away! Microsoft was kind enough to release patches for XP and Server 2003, which they no longer support. But these systems are still a security risk. They need upgrading or replacing.
  4. Don't use pirated software. You can't get updates for it, which instantly leaves your computer vulnerable. Other countries were hit harder due to widespread use of pirated software.
  5. Educate your employees on how ransomware works. Never click an email attachment or link you weren't expecting, even if it appears to come from a legitimate source. (FedEx, Bank of America, and Microsoft are all frequently "spoofed" like this.)

    If in doubt, send a separate email to the person (do not click Reply) and ask for confirmation.

    We are happy to provide ransomware training to all customers. Just call us and ask.

Keep these steps in mind. Unfortunately, cyberattacks are still coming.

If you need help with updates, backups, or training, please contact PlanetMagpie Support at 510-344-1203 or