24-Hour Support: Because Servers Don't Wait Until 8 AM to Crash
The PlanetMagpie Support Team understands that your mission critical business applications and infrastructure can't afford long downtimes. Most issues that businesses encounter on a day to day basis may not need the type of rapid response that your most critical applications do. However, when your financial application server goes down on the day your HR department submits payroll, or in the case of an online business with a downed credit card processing application – you need help and fast; because in IT more than anything time is money.
While many support companies are only available 5 days a week and either try and charge double time or put your issues off till Monday, PlanetMagpie is willing to establish the type of relationship between our support staff and your company so that you can call on us anytime, anywhere and we will respond with expediency and determination to resolve your issue as soon as is possible.
Whether you are an existing client, a new client or have just visited our website for the first time and would like to speak to our support staff about how to contact us for 24x7 support, please feel free to email or call us today and we would be glad to help make sure your mission critical applications and services are up and running to help keep your business moving forward.