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Microsoft CRM Consulting Support and Implementation

Microsoft Business Solutions CRM (Customer relationship management) provides organizations with technologies, business applications and best practices that help sell, market and service products and services. This tool is easy to use, customize and maintain, integrates with other business systems and scales to grow along with your business.

Microsoft CRM offers a unified view of customer information and interactions through integrated sales, marketing and customer service features. This approach enables organizations to share information, accelerate sales, identify new revenue opportunities and deliver more consistent customer service.

Microsoft CRM integrates with Microsoft Office, Microsoft Business Solutions for Financial Management and other business systems. The ease of integration with Microsoft Office is of particular value—enabling staff to access Microsoft CRM information from Microsoft Office Outlook and work online or offline with access to sales functionality. Microsoft CRM is simple to configure, helping employees become productive fast, with little training. Easy-to-use wizards help to customize Microsoft CRM to the individual specifications of a business.

PlanetMagpie can assist you in customizing your Microsoft CRM solution for integration with third-party applications. We provide IT consulting services to customers in San Jose, Bay Area, California and nationwide for Microsoft Dynamics CRM 4.0.

Read an overview of CRM's capabilities in our CRM 4.0 Datasheet here.
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